Return & Refund Policy (2023)
We want you to have confidence in your purchase! Our team is eager to answer your questions; you can call, (860) 444-9428, or email, email@example.com.
Items eligible* for return will be processed based on our policy:
Items purchased in the shop
Please bring the item back to the shop and we will process your refund according to our policy.
Items purchased from the webshop
Please return all items to:
Flavours of Life
Attn: Returns Team
86 Bank Street
New London, CT 06320
- Order number, packing slip, or receipt
- Your name, address, phone number, and email
Refunds on items received within 30 days of purchase
Refunds, including sales tax, will be credited to the original form of payment, if item is received within 30 days after purchase.
Store credit on items received after 30 days of purchase
Items received beyond 30 days after purchase will be given a store credit. Anything exceeding our 90 day return policy cannot be returned. Shipping fees are non-refundable.
If you receive a damaged item we will replace it as quickly as possible.
Please send us a picture of the damaged item(s), along with your phone number or email address to firstname.lastname@example.org.
We're happy to answer any questions or concerns you have about your return, exchange, or damage item. The best way to reach Flavours of Life is by phone at (860) 444-9428 or by email at email@example.com.
If no one is available, please leave a message with your name, order number, and phone number and we will get back to you within 24 hours.* Face masks and perishable goods are not eligible for returns.